Terms of service

SECTION 1 - OVERVIEW

This website is operated by Bespokedirectbeds LTD trading as Mellow Beds. Throughout the site, the terms "we," "us," and "our" refer to Mellow Beds.
Mellow Beds offers this website, including all information, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a product from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms and policies referenced herein.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country, or you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.
A breach or violation of any of the Terms will result in immediate termination of your Services.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
Your personal information is handled according to our Privacy Policy.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 4 - PRODUCTS

All products displayed on the site are subject to availability.
We reserve the right to discontinue any product at any time without notice.
We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s display of any color will be accurate.

SECTION 5 - PRICING AND PAYMENT

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue a product without notice at any time.
Payment must be made at the time of purchase through our available payment options.
All prices are listed in GBP (£).

SECTION 6 - SHIPPING AND DELIVERY

We offer free delivery within specified areas. Delivery outside these areas may incur additional charges.
Delivery times are estimates only and may vary due to factors beyond our control.
We are not liable for any delays in delivery once the product has been dispatched.

SECTION 7 - RETURNS AND REFUNDS

Please refer to our Refund Policy for full details.
Customized or made-to-order products may not be eligible for returns unless defective.

SECTION 8 - ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.
Material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

SECTION 9 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools "as is" without any warranties.

SECTION 10 - THIRD-PARTY LINKS

Certain content or products available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites.

SECTION 11 - USER COMMENTS AND FEEDBACK

If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, or otherwise use any material you forward to us.

We are not obligated to maintain comments in confidence or to pay compensation.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

For any unlawful purpose
To solicit others to perform unlawful acts
To infringe upon intellectual property rights
To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
To upload or transmit viruses
To collect or track the personal information of others
To spam or phish
For any obscene or immoral purpose
To interfere with the security features of the site or any related website

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of the Service is at your sole risk.
All products and services delivered to you are provided "as is" and "as available," without warranties of any kind, either express or implied.

In no event shall Mellow Beds, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages.

In jurisdictions where limitations of liability are not allowed, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mellow Beds and our parent company Bespokedirectbeds LTD, and affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand made by any third party due to your breach of these Terms of Service.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remainder of the Terms shall remain in full force and effect.

SECTION 16 - TERMINATION

These Terms are effective unless terminated by either you or us.
We may terminate this agreement without notice if you fail to comply with any term or provision.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding your use of the Service, superseding any prior agreements, communications, or proposals.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements are governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update or change these Terms of Service at any time.
It is your responsibility to check our website periodically for changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@mellowbeds.co.uk.

Trading Name: Mellow Beds
Registered Company: Bespokedirectbeds LTD
Address: 4 Howard Street, Batley, WF17 6BP, United Kingdom
Phone Number: +44 7498 758603
Company Registration Number: 16101057